Privacy Policy

Guarding your privacy is our obligation and we take it very serious !

At H. & B. Jewelry & Loan Co., we understand that the protection of Customer Information is of the utmost importance. To help you better understand how we protect Customer Information we are providing you with our Privacy Policy.

Important Terms Used in the Policy:

Customer Information: means any non public personal information about the consumer or the consumer's current or former relationship with H & B Jewelry & Loan Co. “H. & B. Jewelry & Loan Co.” “we” “us” “our” all mean H. & B. Jewelry & Loan Co.

Collecting Customer Information:

We collect, retain, and use Customer Information in order to provide product and service to you our customer. We are required by the state of Oregon and the City of Portland to retain your information. When you present your state or government issued pictured identification in order to obtain a loan or sell an item, your specific information from your identification is recored in our secured system. We also use this information to develop a retail based customer name and address list.

We do not share any Customer Information about our customer or former customers to anyone except as permitted and required by law. We do not sell or otherwise share any Customer Information with outside companies for the purpose of selling someone's product or services to you.

Keeping our Customer Information accurate and up to date is very important. We provide you with access to your account information each time you renew or redeem your loans. We restrict access to Customer Information to those employees who need to know that information. We provide and maintain physical, electronic, and procedural safeguards that comply with state standards to guard Customer Information. We educate all our staff about the importance of confidentiality and customer privacy.

If you ever find that your account information is incomplete or inaccurate and not current, it is your responsibility to call, write or inform us of changes that need to be made. The company address and phone number is listed at the top of all receipts and loan contracts.